Terms & Conditions

Terms & Conditions

Last updated: June 4, 2026

Welcome to Prime Wheelchair. These Terms & Conditions explain the terms that apply when you use our website, contact us, submit an inquiry, make a rental request, or communicate with us.

By using this website or submitting your information, you agree to these Terms & Conditions.

About Prime Wheelchair

Prime Wheelchair helps customers inquire about and arrange wheelchair and mobility equipment rentals in Las Vegas. Customers may contact us by phone, text, email, website form, or other approved booking channels.

Prime Wheelchair in Las Vegas is operated by Ignite Results PTY LTD.

Website Use

You agree to use this website only for lawful purposes. You may not use this website to submit false information, interfere with the website, attempt unauthorized access, or misuse any content, forms, contact details, or rental-related information.

Rental and Inquiry Information

When you submit a rental request or inquiry, you agree to provide accurate and complete information, including your name, email address, phone number, preferred rental details, delivery details, pickup details, and any relevant accessibility or service information.

Submitting an inquiry does not guarantee availability or confirm a rental. Rental details, availability, requirements, pricing, delivery, pickup, and final confirmation may be provided separately by our team.

Rental Requirements and Customer Responsibility

Customers are responsible for providing accurate rental dates, delivery and pickup details, contact information, and any relevant accessibility requirements.

Prime Wheelchair may refuse, reschedule, or modify service if inaccurate information is provided, if equipment is unavailable, or if operational, delivery, safety, or service conditions require a change.

Payments, Cancellations, and Refunds

Payment, cancellation, refund, rescheduling, delivery, pickup, and no-show policies may vary depending on the rental, date, location, availability, and service provider requirements. Any specific payment or cancellation terms will be provided during the booking process or in your rental confirmation.

Customers are responsible for reviewing their rental details carefully and contacting us promptly if changes are needed.

SMS Terms & Conditions

By providing your phone number and opting into SMS communications, you agree to receive rental updates, booking updates, and customer service text messages from Prime Wheelchair.

Messages may include rental confirmations, booking reminders, delivery instructions, pickup instructions, availability updates, reschedule support, and service-related customer support.

Message frequency varies depending on your rental, booking, delivery, pickup, or inquiry. Message and data rates may apply.

You can reply HELP for help or contact us at [email protected] or 725 227 8776.

You can reply STOP at any time to opt out of receiving SMS messages.

Consent to receive SMS messages is not a condition of purchase. You may still book, rent, or inquire about services without opting into SMS.

Mobile phone numbers and SMS opt-in consent collected by Prime Wheelchair will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

For more information about how we handle personal information, please view our Privacy Policy.

Email and Other Communications

By submitting your contact information, you agree that Prime Wheelchair may contact you by email or phone to respond to your inquiry, provide rental-related information, answer questions, or provide customer support.

Privacy

Your use of this website and any personal information you submit is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect personal information.

Accuracy of Website Information

We try to keep website information accurate and current, but we do not guarantee that all content, availability, pricing, schedules, descriptions, or service details are always complete or error-free. Information may be changed or updated at any time.

Third-Party Services and Links

Our website may include links to third-party websites, booking tools, maps, payment processors, or service providers. We are not responsible for the content, policies, actions, or availability of third-party websites or services.

Limitation of Liability

To the fullest extent permitted by law, Prime Wheelchair is not liable for indirect, incidental, special, or consequential damages related to your use of this website, communications with us, rental inquiries, or use of rented equipment.

Nothing in these Terms & Conditions limits rights that cannot be excluded under applicable law.

Changes to These Terms

Prime Wheelchair may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about these Terms & Conditions, contact us at:

Prime Wheelchair

Email: [email protected]

Phone: 725 227 8776

Mailing Address: 21 Fremont St, Las Vegas, NV 89101, United States